WHEN CAN I PLACE AN ORDER?
We are accepting orders on daily basis, 7 days a week from 10 a.m. to 10 p.m. All orders received after 10 p.m. will be processed the next day.
HOW CAN I PLACE AN ORDER?
You can place an order through the website, Instagram and WhatsApp.
WHEN I CAN GET MY CAKE?
Delivery time is 24-48 hrs from the time of confirming the order within our working hours.
HOW DO YOU TRANSPORT CAKES?
Delivery is carried out in thermal bags with ice packs to insure safe delivery of the cake.
HOW MUCH IS DELIVERY FEE AND WHAT IS YOUR COVERAGE AREA?
Dubai, Sharjah - 50 aed
Ajman - 70 aed
UAQ - 100 aed
Ras al Khaimah, Fujairah, Abu Dhabi, Al Ain, Khor Fakkan - 150
Fujairah 150 aed = 150
Abu Dhabi 150 aed = 150
Al Ain 150 aed = 150
Khor Fakkan 150 aed = 150
Sharjah 50 aed = 50
Ajman 70 aed = 70
UAQ 100 aed = 100
Ras al Khaimah 150 aed = 150
Fujairah 150 aed = 150
Abu Dhabi 150 aed = 150
Al Ain 150 aed = 150
Khor Fakkan 150 aed = 150
Dubai 50 aed = 50
Sharjah 50 aed = 50
Ajman 70 aed = 70
UAQ 100 aed = 100
Ras al Khaimah 150 aed = 150
Fujairah 150 aed = 150
Abu Dhabi 150 aed = 150
Al Ain 150 aed = 150
Khor Fakkan 150 aed = 150
Ajman - 70 aed
UAQ - 100 aed
Ras al Khaimah, Fujairah, Abu Dhabi, Al Ain, Khor Fakkan - 150
Fujairah 150 aed = 150
Abu Dhabi 150 aed = 150
Al Ain 150 aed = 150
Khor Fakkan 150 aed = 150
Sharjah 50 aed = 50
Ajman 70 aed = 70
UAQ 100 aed = 100
Ras al Khaimah 150 aed = 150
Fujairah 150 aed = 150
Abu Dhabi 150 aed = 150
Al Ain 150 aed = 150
Khor Fakkan 150 aed = 150
Dubai 50 aed = 50
Sharjah 50 aed = 50
Ajman 70 aed = 70
UAQ 100 aed = 100
Ras al Khaimah 150 aed = 150
Fujairah 150 aed = 150
Abu Dhabi 150 aed = 150
Al Ain 150 aed = 150
Khor Fakkan 150 aed = 150
HOW CAN I PAY?
Cash payment upon delivery.
WHAT ABOUT ALLERGENS?
ATTENTION! Cakes contain allergens such as nuts, lactose, gluten.
WHAT IS THE EXPIRY DATE OF CAKES?
Shelf life of the products is 72 hours at the temperature of +5 degrees Celsius.
CAN I PICK UP MY ORDER?
Variety in temperature and humidity may impact the flavor, design or texture of the cake. Please note, in case of self pick-up we cannot take responsibility of changes in texture, color or shape which might take place due to weather conditions and transportation. We advice to select delivery option.
WHAT IS AFTER DELIVERY?
Once order is delivered and accepted by customer, it is the customer's responsibility to take care of it in every aspect from maintaining temperature and conditions of handling. One Love Pastry Studio won't be responsible later for any damage, or change in shape, discoloration or spoilage.
WHAT IF I WANT TO MODIFY MY ORDER?
In case of any modification to the order we will be glad to assist you in making changes to your order date and time whenever possible but at least 12 hours before confirmed delivery time.
HOW CAN I CANCEL MY ORDER?
We understand that plans might be changed. If you want to cancel your order, please inform us at least 12 hours prior to confirmed delivery time.
